Shipment Processing Time
All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional 3-12 business days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Damages and issues
Please inspect your order upon reception and contact us immediately if the product is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If it says delivered and is not file a claim with USPS immediately, we are not responsible after the pickup. No Refunds if bag is OPEN!
You can always contact us for any refund question at info@bladesjerky.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bladesjerky.com.